Frequently Asked Questions
Everything you need to know about ACUITY Instruments fashion and service.
What is the standard shipping time for orders?
We offer standard shipping which typically takes 3-5 business days for domestic orders and 7-14 business days for international destinations.
What is your return policy?
You can return any unworn and unwashed items within 30 days of delivery. Please ensure all original tags are attached to receive a full refund.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these to a similar garment you already own for the best fit.
Are your materials sustainably sourced?
Yes, ACUITY Instruments is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and low-impact dyes in all our collections.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email containing a tracking number and a link to monitor your delivery progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna.